​“Our nursing careers have been very fulfilling. The focus has always been on the educational development of our staff and improving patient outcomes. This was the driving force behind the creation of our company. Our passion is to help develop and implement processes and to offer guidance for our clients to enhance the patient experience on a broader scale. We guarantee that the relationship with our clients will always hold the same devotion and individualization.”

Our Mission
To lead change in a collaborative method in a collaborative method while providing innovative and sustainable solutions to our partners in the healthcare sector.
Our Vision
Our vision is to be a trusted partner committed to solving real healthcare problems that enhance patient outcomes and the end-user experience.
Our Values
Provide services that are client centric.
Develop training solutions with the end-user in mind.
Continuously explore and create new solutions that enhance patient care.

What We Do

Strategic Planning Services deliver an end-end engagement through complex initiatives with an integrated approach, use of proven strategies, and guidance from our seasoned healthcare leaders. Components include:

  • Project Governance
  • Decision-Making Structure
  • Partnership Planning
  • Implementation Support
  • Educational Design

Training Solution Services offer a customized approach to an education plan. This plan will fit seamlessly into the project charter from contract execution through clinical go-live and beyond. This all-inclusive bundle is an excellent resource to ensure a streamlined and efficient delivery of training to your associates. Components include:

  • Project Kick Off
  • Workflow Design
  • Computer Based Training
  • Quick Tip Sheets
  • End-User Classes (Virtual or Onsite)
  • Evaluation

Clinical Optimization Services begin with an assessment focused on the end-user and culminates with organizational strategic alignment. Our clinical consultants have nearly two decades of direct patient care experience and have served in many roles that offer a unique perspective to our clients. Clinical operations continue to be a challenge for healthcare organizations. Our clinicians are committed to providing individualized, cost-effective strategies that create sustainable change with the greatest impact. Components Include:

  • Policy & Procedure Review
  • Technology Assessment
  • Workflow Analysis 
  • Documentation Development 
  • Role Based Competencies 

Career Development Services extend beyond the typical didactic and leadership essentials and propel healthcare professionals into relevant scenario driven workshops. Topics have been developed to intentionally fill the gaps between traditional professional education and organizational need. Topics include: 

  • John Maxwell Leadership Training
  • Emotional Intelligence
  • Interdisciplinary Collaboration
  • Business of Healthcare
  • Navigating Your Career 

Product Advisement Services places our team in the liaison role between the vendor and clinical partners to define brand collateral related to current healthcare technology. Our team facilitates marketing efforts, generates new sales opportunities, and supports clinical decision making.

Product Promotion:

  • Assessment of product utilization
  • Evaluation of workflow
  • Collection of data using time motion studies
  • Identification of gaps between intended and clinical utilization
  • Creation of value proposition
  • Production of white paper
  • Design of marketing collateral

Product Design:

  • Design and development of new product features
  • Establishment of target specification
  • Evaluation of end-user readiness
  • Analysis of competitive products
  • Alignment of strategic initiatives

Who We Are

Nicole Denham MHA, RN

Principal Clinical Consultant

Nicole graduated in 2005 with a BSN from Georgia State University and received her Master’s in Health Administration from Penn State University. She has been a RN for 15 years. Her career has been grounded at a Metro Atlanta based hospital that she has seen flourish into one of the biggest Heart Centers in Georgia. Her career has offered varied experience in Cardiac Services, Critical Care Services, and Learning Resources. All of her roles have been heavily rooted in education coordination, process improvement, and professional development. Nicole has been able to work alongside healthcare leaders to achieve their desired change. The healthcare market today demands evolutionary thinking and COR serves as an instrumental part of the team dedicated to the overall patient experience.

Bonnie Matthews MSN, RN

Principal Clinical Consultant

Bonnie graduated in 1999 with a BSN from Georgia Baptist College of Nursing and received her Master’s in Nursing Education from Duke University. She has been a Registered Nurse for 20 years with a background in critical care nursing and cardiac services. She transitioned to focus on education and process improvement for this dual campus healthcare organization in Metro Atlanta and has spent much of her career focused on system level problem solving in her role as a Clinical Professional Development Specialist. Additionally, Bonnie served for 9 years as clinical faculty for Gwinnett County Public School system in the Certified Nurse’s Assistant Program. She believes in servant leadership and is a community volunteer and participates annually in medical mission trips abroad. Her nursing career has evolved over the years, but the values that motivate Bonnie in her current role have remain unchanged.


For more information or to set up an introductory meeting to discuss your business needs please complete the contact form below. One of the principal consultants will contact you.

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